The Evolution from Classic to Modern User Interface (UI)

One of the most notable features of Acumatica 2025 R1 is the launch of a completely redesigned Modern UI. This new interface signifies a major shift from the Classic UI, addressing many of the shortcomings of the previous design while providing a more intuitive and responsive experience.

Responsive and Adaptive Layouts

The Modern UI is designed with responsiveness as a priority. Unlike the fixed layouts of the Classic UI, the new design automatically adjusts to various screen sizes and device types. Whether you’re using Acumatica on a desktop, tablet, or smartphone, the adaptable layouts ensure that information is always displayed clearly and accessibly. This mobile-friendly approach is especially beneficial for professionals on the move, making it easier than ever to handle essential tasks outside the office.

Streamlined Navigation and Personalization

A significant enhancement is the merging of multiple menus into a single, user-friendly Settings menu. By combining the Customization and Tools menus, Acumatica has removed redundant navigation paths, making it easier to access core functions. Users can now rearrange tabs, hide or show form elements, and customize dashboards according to their specific workflows. The personalization features extend to advanced filtering options, enabling users to save custom views and create complex criteria visually.

Enhanced Data Filtering

The redesigned filtering system is another highlight of the Modern UI. The introduction of quick filters and an advanced filter editor lets users easily construct multi-criteria queries without needing to understand complex logic. This visual approach to filtering data not only speeds up routine operations but also empowers users to explore data trends and insights more effectively.

Developer and Customization Benefits

New Opportunities for Developers

The Modern UI creates exciting new options for developers and system integrators. It's built with modern web technologies that make customization easier.

Key benefits for developers:

Switch forms between Modern and Classic modes easily
Use the built-in converter for HTML and TypeScript
Reduce deployment time
Avoid compatibility issues
Speed up custom development projects

Module-Specific Enhancements

Acumatica 2025 R1 brings more than just a better-looking interface. It includes powerful improvements that help your daily business operations.

CRM: Better Communication and Global Reach

ISO 20022 Address Format

Accurate address data is vital in today's global market. The new release now uses the ISO 20022 standard for postal addresses.

What this means for your business:

More accurate address information
Better compatibility with global systems
Smoother international transactions
Improved customer communications
Fewer logistics problems

This is especially helpful for businesses working across multiple countries.

Better Case Management

Customer service is critical to business success. The latest release improves how case commitments work.

Key improvements:

System emails no longer count in response time metrics
Response times now show real human interaction
New "System Email" activity type for better tracking
Clearer view of service performance
Improved customer satisfaction

Finance: Easier Transactions and Better Payment Processing

Higher Payment Limits

Acumatica 2025 R1 now handles larger credit card payments.

Benefits for your business:

Process bigger transactions without manual work
Handle high-value sales more easily
Manage complex billing with less effort
Save time on payment processing

Better Data Exchange

The system now supports more bank feed formats.

New features:

BAI2 format support (plus existing BTRS format)
Better integration with external financial systems
Fewer data errors
Faster reconciliation
Less administrative work
More accurate financial reports

These updates help reduce manual work and improve the accuracy of your financial data.

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Field Services and Inventory Management: Precision in Every Detail

Flexible Lot/Serial Number Tracking

For companies that rely on precise inventory tracking—especially in service or manufacturing contexts—Acumatica 2025 R1 introduces advanced functionality for managing stock items with lot or serial numbers. Field services teams can now assign lot or serial numbers during appointments, even for items with the When Used assignment method. This flexibility means that technicians can capture inventory details in real-time, ensuring accurate tracking from the point of use rather than only upon receipt.

Project-Specific Inventory Enhancements

Better Project Inventory Management

Managing inventory for specific projects can be challenging. The new release makes this easier with clearer visibility.

What's new:

View project stock levels directly in service orders
See project-specific and free stock side-by-side
Allocate resources more efficiently
Better control over project timelines
Improved cost management

This is especially helpful for businesses where inventory allocation affects project deadlines and budgets.

DeviceHub and Integration Improvements

Custom Device Settings

Flexible Polling for Connected Scales

Acumatica 2025 R1 lets you customize how often DeviceHub scales update their data.

Benefits:

Set your own data capture intervals
Optimize weight measurement timing
Balance performance with accuracy
Customize settings for your needs

Better System Integration

Connecting with external systems is critical for modern businesses. This release makes integration smoother and more reliable.

Integration improvements:

Enhanced API logging
Better API rate limit handling
More reliable data flows
Smoother connections with e-commerce platforms
Improved links to logistics providers
Better financial system integration

Benefits for New and Existing Users

Acumatica Cloud ERP: Built for Growth

Why Choose Cloud ERP?

Acumatica offers a fresh alternative to traditional on-premise systems.

Key advantages:

Fast deployment
Flexible scaling options
Lower IT costs
No hardware investments needed
No on-site maintenance required
More resources for growth and innovation

Easy Customization

Make It Your Own

Acumatica stands out for its flexibility. The system works for small businesses and large enterprises alike.

Customization features in 2025 R1:

Adjust form layouts easily
Manage user-defined fields
Apply site-wide changes (with proper permissions)
Tailor workflows to your needs
Customize reports and interfaces
Create experiences that match daily tasks

Security and Performance

Enterprise-Grade Protection

Security is a top priority for Acumatica's cloud ERP.

Security features:

State-of-the-art data protection
High performance and reliability
Improved licensing optimization
Better anomaly detection
Enhanced API logging
Scalable as your business grows

Documentation and Support

Better Learning Resources

The updated documentation helps new users learn faster and supports experienced professionals.

Documentation improvements:

Clearer instructions
Revised process guides
Detailed troubleshooting sections
Step-by-step procedures
Less training required

Upgrade and Installation Guide

Preparing for Your Upgrade

Upgrading to Acumatica 2025 R1 requires careful planning but is designed to be smooth.

Before you upgrade:

Back up all configuration files
Save your databases
Switch IIS application pools to Integrated mode
Install required Microsoft .NET Framework version
Check third-party software compatibility
Consult with partners if heavily customized

Following these steps ensures a smooth transition while protecting your data and customizations.

What's Next?

The beta release is already creating excitement. The final version comes out later this month.

Future improvements:

Feedback from beta users being incorporated
Closing gaps between Modern and Classic UI
More workflow improvements
Additional integrations based on user needs
Continuous platform evolution

Acumatica's active community of partners and developers ensures the platform stays at the forefront of ERP innovation.

Conclusion

Acumatica 2025 R1 combines a modern interface with powerful improvements across all modules.

Key takeaways:

Intuitive Modern UI for faster daily tasks
Enhanced financial operations
Improved CRM capabilities
Better field service management
Advanced inventory controls

For New Users

Acumatica offers a flexible, scalable, and secure platform that adapts to your industry needs.

For Existing Users

The 2025 R1 enhancements deliver smoother workflows and better user experiences.

Get Ready for the Next Generation

Stay tuned for the final release this month. Experience cloud ERP innovation with Acumatica 2025 R1.

Whether you want to:

Streamline operations
Enhance data accuracy
Enjoy a more intuitive interface

Acumatica 2025 R1 delivers exceptional value.

Learn more: Check out the official beta release notes and Modern UI overview documents.

Need help? If you're considering upgrading or exploring Acumatica for your business, Kissinger Associates is here to help.

With decades of experience in ERP solutions and integrations, we can guide you through the transition, ensure a smooth implementation, and help you maximize the benefits of this powerful release. Contact us today to discuss your ERP needs and how Acumatica 2025 R1 can work for you!