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Empower Your Online Business

Optimize Your eCommerce Operations with Tailored Consulting

Take your eCommerce business to the next level with expert consulting services. We specialize in optimizing online operations through ERP integrations, inventory synchronization, and streamlined order processing. Whether you’re scaling your store or improving workflows, we’ll provide actionable strategies for sustained growth.

“We are so much more efficient. No one else provides a solution like this.”

— Kenneth Barlow, North American Arms, Inc.

eCommerce Consulting Tailored to Your Goals

Whether you’re launching a new online store or scaling your existing eCommerce business, our consulting services are customized to meet your needs. We specialize in integrating technology solutions that streamline operations, optimize inventory, and enhance customer experiences, helping your online business thrive.

Calvin Morrison
Operations Manager, ERP + Integrations @ Kissinger

Do You Need eCommerce Consulting?

When Your eCommerce Operations Need Expert Guidance

From managing inventory to enhancing customer experiences, eCommerce businesses face unique hurdles. Whether you’re struggling with disconnected systems, slow fulfillment processes, or scaling challenges, our eCommerce consulting services are designed to provide actionable solutions that optimize your operations.

Our online sales are stagnant and we're unsure how to attract more customers.
Our inventory and order management systems aren’t connected, leading to delays and errors.
We need to streamline our eCommerce workflows to improve delivery times and customer satisfaction.
Scaling our online store while managing costs has been a significant challenge.
We’re unsure how to integrate advanced tools like CRM or ERP with our eCommerce platform.
Are eCommerce Inefficiencies Slowing You Down?

  • Disconnected platforms causing delays in order processing?
  • Inventory inaccuracies leading to overstock or missed sales?
  • Fragmented customer data impacting personalization and service?
What Do You Need for eCommerce Growth?

  • Integrated systems to unify order, inventory, and customer data?
  • Real-time insights into sales performance and inventory levels?
  • Scalable infrastructure to handle demand spikes effortlessly?

eCommerce Consulting: Goals & Outcomes

Our eCommerce consulting services address the unique challenges of online businesses, helping you optimize operations, enhance customer experience, and drive revenue growth.
Here’s what effective eCommerce consulting can achieve for your business:

Goal
Outcome

Streamlined Order Fulfillment

Faster and error-free order processing and delivery

Integrated Multi-Channel Operations

Unified workflows across multiple sales channels

Customer Data Optimization

Centralized customer data for personalized experiences

Improved Inventory Management

Accurate inventory tracking with real-time updates

Increased Conversion Rates

Optimized online shopping experiences that boost sales

Scalable eCommerce Platforms

Systems designed to scale with seasonal and long-term growth

Enhanced Customer Retention

Stronger customer loyalty through improved service

Expert Guidance for Your eCommerce Operations

Optimize your eCommerce business with consulting services tailored to streamline operations and improve customer experiences.
Our team helps integrate platforms, manage inventory, and enhance scalability, ensuring your online business thrives in an ever-changing digital landscape.

Turn eCommerce Challenges into Opportunities with Expert Consulting

eCommerce consulting focuses on streamlining operations, improving customer experiences, and ensuring seamless integration across platforms.
Discover how we address common eCommerce challenges with tailored solutions designed to enhance efficiency, boost scalability, and drive sustainable growth.

Pain Points
Solutions
Fragmented Sales Channels

Disconnected platforms lead to inefficiencies:

  • Inconsistent product and inventory data across sales channels
  • Manual data entry increases errors and delays
  • Difficulty managing multiple storefronts and marketplaces
Multi-Channel Integration

Centralize and automate operations:

  • Real-time synchronization of product and inventory data
  • Unified platform to manage all sales channels
  • Automated updates for consistent customer experiences
Inventory Management Issues

Lack of real-time tracking causes problems:

  • Overselling or stockouts due to delayed updates
  • Difficulty analyzing inventory trends across channels
  • Time-consuming manual inventory adjustments
Advanced Inventory Management

Ensure accurate tracking and forecasting:

  • Real-time inventory visibility across all channels
  • AI-driven tools for trend analysis and demand planning
  • Automated adjustments to prevent overselling
Order Fulfillment Bottlenecks

Processing orders manually creates roadblocks:

  • Missed delivery timelines frustrate customers
  • High error rates in order processing and shipping
  • Limited visibility into order status and tracking
Streamlined Fulfillment Processes

Enhance order processing for faster delivery:

  • Integrated workflows to eliminate manual intervention
  • Real-time updates for order and shipping statuses
  • Improved accuracy with automated fulfillment tools
Scaling Limitations

Growth exposes system constraints:

  • Inability to handle peak order volumes
  • Challenges expanding to new sales channels
  • Higher operational costs with limited scalability
Scalable eCommerce Solutions

Support growth with flexible infrastructure:

  • Architectures designed to handle high transaction volumes
  • Seamless onboarding of new channels and marketplaces
  • Cost-efficient solutions to optimize resource usage

Our Blueprint for Your Success

Reaching your business goals takes more than just the right tools and strategies—it’s about following a proven process that addresses your unique challenges and drives meaningful results.

Our four-step approach meets you where you are, turning your current challenges into opportunities for growth and long-term success, ensuring your business is fully optimized for efficiency.

Here’s how we make that happen:

1
Discovery

We start by understanding your business inside and out—its challenges, opportunities, and goals. This phase sets the foundation for a tailored solution that fits your needs.

2
Planning & Design

Next, we map out the best approach, creating a detailed plan and design that aligns your business processes with technology solutions, ensuring seamless integration.

3
Implementation

With a strategic plan in place, we execute the implementation efficiently, minimizing disruption while maximizing the impact of your new systems.

Customer Success Planning

Beyond implementation, we focus on your long-term success by continuously aligning solutions with your evolving goals, ensuring consistent improvement and value over time.

Proven Success Across Industries

Discover how businesses across various industries have overcome challenges, optimized operations, and achieved long-term success with our ERP and Integration solutions:

Operational Efficiency Saves $50,000 Annually

Learn how Fayman Group USA partnered with Kissinger for customized KPI reporting that saves the company $50k+ every year.

Read the Full Story
99% Faster Order Processing & $40k+ Annual Savings

Learn how TruBeauty Concepts has achieved automated eCommerce order workflow and nuanced pricing integration, creating significant on-going savings.

Read the Full Story
40+ Hours a Week of Manual Processing Eliminated

Learn how Pajunk partnered with Kissinger Associates to achieve fully automated EDI processing between GHX and Sage 100.

Read the Full Story

Hear From Our Clients

eCommerce businesses we’ve worked with faced challenges managing operations across multiple platforms and scaling their sales efficiently. With our consulting expertise, they integrated systems, streamlined workflows, and boosted customer satisfaction.
Read their stories to see how our eCommerce consulting services helped businesses thrive.

Inter-American Defense Board

“That’s the thing with Kissinger: you get experts, highly-knowledgeable people who are also very attentive to our needs, and they know how to solve critical problems the first time. It’s a really, really great experience.” 

Oscar Gomez
Deputy Director For Resource Management 
Georgia Underground Superstore

“The Kissinger consultants are such an integral part of our IT team. Their level of professionalism and in-depth expertise is unmatched. Whenever we need something adjusted, Kissinger gets it done for us in 30 minutes or less. They understand how important this is for us and it’s so refreshing to we have an IT partner we can trust.”

Josh Higley,
Projects & IT Director
Silver Springs Bottled Water Co.

“The support is wonderful. [Our Kissinger technician] is the best. He is extremely patient. Other technicians we have worked with there are also very good. They go above and beyond in helping me. My boss and I both agree that we stand behind the superb service that Kissinger gives. The technicians have always gone out of their way to make me feel that any problems that we have they can resolve. That is peace of mind!!! I really appreciate the technicians...they do an outstanding job!”

Shelene Weinberg
EDI Manager
MMTC, Inc.

“I used to have to input everything manually. It’s a huge time-saver and our customers are more satisfied. Everyone at Kissinger is easy to work with. They understood our needs and created an integrated solution that gives us exactly what we wanted”.

Jennifer Callanan
Office Manager
S & L Industrial 

“We love Kissinger. We have always been 100% satisfied with them. The service we have received in the past two years is unsurpassed by others.”

Kimberly Angell
Project Manager / Safety Manager
PolyFlo, Inc.

"Our conversion and implementation were very smooth, and caused little disruption in our day to day operations. We were able to retain the desired information that we needed from our [Sage 50] system. We would strongly recommend Kissinger to anyone in need of an accounting system and support."

Mike Reber
Controller

Elevate Your eCommerce Operations

From integrating platforms to optimizing workflows, our eCommerce consulting services are designed to enhance your operations and boost your sales.
We’ll evaluate your specific challenges, provide tailored strategies, and ensure seamless implementation to create a scalable, future-ready eCommerce business.


Take the first step by filling out the form—let’s work together to maximize your eCommerce potential and grow your brand!

“I have relied on the consistency of Kissinger to bring me the best ideas and products to fit my needs”

— Anthony Kimsal, CFO at Fayman USA

Find the Right Solutions for Your Business

From automating processes to integrating systems, our tailored solutions address the unique needs of your business. Explore our solutions, services, the industries we serve, and the business challenges we solve.

Q&A

Frequently Asked Questions about eCommerce Consulting

What is eCommerce consulting?

eCommerce consulting provides expertise to enhance online business operations. It focuses on optimizing workflows, integrating tools like ERP and CRM, and developing strategies for increasing sales and improving customer experiences.

How can eCommerce consulting benefit my business?

eCommerce consulting offers several advantages:

• Streamlining order processing and inventory management.

• Enhancing customer data insights for personalized marketing.

• Reducing errors with automated workflows and integrations.

What tools are typically integrated during eCommerce consulting?

Key tools include:

• eCommerce platforms like Shopify, BigCommerce, and WooCommerce.

• ERP systems for seamless order and inventory management.

• CRM tools to unify customer data and improve retention strategies.

How does eCommerce consulting improve customer experiences?

Consultants help optimize the customer journey by:
• Unifying customer data across platforms for personalized interactions.

• Streamlining checkout and order fulfillment processes.

• Ensuring real-time updates for inventory and order tracking.

What are common challenges eCommerce consulting addresses?

Consultants tackle issues like:

• Disjointed systems causing delays in order processing.

• Difficulty scaling operations during peak seasons.

• Limited insights into sales trends and customer behaviors.

How do consultants ensure seamless integrations?

Consultants employ best practices, including:

• Using APIs and connectors for smooth data flow.

• Mapping workflows to ensure tools like ERP and CRM are aligned.

• Conducting testing to eliminate errors before going live.

How does eCommerce consulting help with scalability?

Consultants prepare your eCommerce operations for growth by:

• Optimizing systems to handle increased transaction volumes.
• Creating flexible workflows that adapt to new sales channels.

• Integrating tools to expand into new markets or regions.

What industries benefit most from eCommerce consulting?

eCommerce consulting is ideal for:

• Retail businesses looking to streamline online and offline operations.

• B2B companies expanding into digital sales channels.

• Subscription-based services managing recurring revenue models.

How long does it take to see results from eCommerce consulting?

Timelines vary based on project scope, but many businesses see initial improvements in efficiency and customer satisfaction within a few weeks, with full results materializing over several months.

What should I look for in an eCommerce consultant?

The best eCommerce consultants have:

• Proven experience with platforms and tools relevant to your business.

• A strategic approach to scaling and optimizing operations.

• A history of delivering measurable results in similar industries.