Acumatica Cloud ERP
Customer Bill of Rights
We support the Acumatica Customer Bill of Rights.
Kissinger is proud to be associated with a software vendor that believes customers deserve the best cloud ERP business application vendor practices. Acumatica created a Customer Bill of Rights in 2019—and updated it to make it even better in 2023—and we feel it’s important for you to know what you should expect as an Acumatica customer.
Acumatica customers have a right to:
- A software and services proposal with clear fee structures, and no surprises.
- Unlimited user access without having to purchase user licenses.
- Fully adapt and customize the solution to meet your evolving business requirements.
- Transparent, fair pricing and agreements without long-term commitments.
- Deploy the solution on a public or private cloud.
- An open platform with robust APIs to rapidly integrate your other systems.
- A complete security model that covers your application access, data, reports, and devices.
- Own and access your data, now and always—in full, usable data formats.
- Take advantage of all knowledge and resources developed across a broad community of employees, partners, and customers.
- Professional online training that is free and comprehensive.
Learn more about Acumatica Editions
One complete package to run your business: Financials, Project Accounting, CRM, and Reporting and BI.
Determine real-time profitability by warehouse, product line, location, or business unit, while reducing costs across your entire supply and distribution chain.
Integrate production planning, material purchasing and shop floor scheduling with customer management, sales orders, inventory, purchasing, and accounting for real-time coordination of multi-plant activities. Use phones and tablets to capture material issues, move transactions and labor with Acumatica’s mobile app and scanning.
Easily manage customers, finances—including job cost accounting—field and service teams in one complete solution. Increase visibility, team collaboration, and profitability on every project.
Deliver a consistent customer experience across all your sales channels with full integration between your online, mobile, and in-store service.
