ERP Solutions for Service Industries

No matter how long the turnaround of your projects, no matter how many people you have around to deliver services, services-focused firms need to face a constant stream of challenges to deliver on client needs. Whether you’re fighting off increased competition, expanding your service offerings to meet client expectations, or working to empower a remote workforce, the right ERP solution can deliver timely, profitable, and well-executed projects.

From the finance department to the project managers, consultants, and support staff, your business needs to understand and adapt to the challenges that manifest themselves. It’s no longer simply delivery, it’s all about improvement. How can you step up?

ERP Solutions for Service-Based Organizations

Connecting financial management with projects, customer service, and more, companies whose main job is to deliver services have leveraged enterprise resource planning products for decades. Built to provide visibility, increase margins, and facilitate workflows, ERP can deliver. But not every solution was created equal—nor was every ERP partner.

Inexperienced firms often miss the mark, and with something as critical to your business as ERP, that’s something you simply can’t afford.

At Kissinger Associates, we’ve dedicated our time and focus to delivering for the needs of the service-based business, and have spent decades putting solutions into action.

We understand the challenges you face and specialize in customizing, implementing, and training users on two solutions built to handle your needs: Sage 100cloud and Acumatica. No matter where you are on your cloud journey, no matter your size, these two solutions are designed to meet you where you are and put you in a position to achieve your goals.

Sage 100cloud: Hybrid ERP Built for the Service Industry

Built to handle the accounting and workflow needs of today’s midsized business, companies around the world associate the name Sage with reliability, reduced risk, and increased productivity. For decades,  service-based firms have trusted Sage ERP for reliability and continuous improvement. Now, customers have gained access to the cloud with the company’s hybrid solution, Sage 100cloud (formerly MAS 90/200).

Combining the security, control, and customization of an on-premise solution with the flexibility and real time access in the cloud, this hybrid product is ready to connect with the applications you need—when you need them.

Today’s services firm needs a solution that does more than accounting software and is more nimble than static ERP. Sage 100cloud delivers. Here are just some of the benefits and features available to you:

Resilient and Integrated Finance and Operations

Business resilience is a top concern for companies at times of plenty and in downturns. Best-in-Class companies that have invested in initiatives to develop business resilience are not only surviving during these difficult times, they are prospering. Sage 100cloud is built to connect finance with the necessary applications you need to thrive, delivering profitable projects and satisfied clients.

Fully Customized for Your Business

Your firm is unique—why isn’t your ERP solution? Sage 100cloud provides today’s services firms with a complete, fully-customized ERP solution that’s going to work the way you do. With a user interface tailored to your business and workflows ready to handle your needs, you can ensure you are collecting the information you require to optimize your business and remain compliant.

Get from Sales to Delivery to Profitability

For firms focused on services, everything needs to flow. Salespeople need to close, consultants need to deliver the service, and finance staff needs to track it all. Accelerate sale closure, enhance customer experience, and improve data integrity. With cloud-enabled integration, your team can access the information they need to do the job right.

Be in the Know

Never lose sight of your business. With easy to create reports and integration with a variety of products built for today’s service firm, you can spend more time focusing on analysis and interpretation of your information and less time pulling the data together. Gain visibility and easily create custom reports so that you and your team can work to improve the delivery.
Acumatica ERP: Built in the Cloud for Service Industries

Providing easy to use, resilient, and future-proof cloud ERP, more and more services firms are turning to Acumatica to connect their business. Built to deliver intelligence, anytime, anywhere access, and consistent innovation, this built in the cloud solution helps you take control over projects, finances, and more.

Whether you specialize in long-term, complex projects or short turnaround jobs, Acumatica delivers, helping acquire and serve clients, while ensuring that projects are executed profitably. 

With integrated financials, customer management, project cost tracking, service automation, and time and expense management, Acumatica provides the capabilities and features that small- and mid-sized service businesses demand from services automation software. Here are just a few of the benefits of Acumatica for Services:

Provide Quality and Satisfaction—Profitably

No matter the industry, Acumatica’s functionality is designed for your growth. This flexible manufacturing solution can handle the needs of make-to-stock, make-to-order, engineer-to-order, project centric, job shop, batch, and repetitive manufacturing with ease.

Plan and Grow without Growing Pains

From forecasting to reporting, success relies on your ability to know what’s on the horizon to act on the plans. When to hire, when to go on the offensive, and when to focus on delivery—they all require the right information in the right hands. But to make this happen, everything needs to flow through your business. Customer-friendly resource-based pricing provides access to everyone—employees, customers, and vendors—and helps position your firm for growth, without burying you in costs.

Take Control of Projects Before, During, and after Delivery

A project doesn’t begin when the consultant arrives, and a relationship doesn’t end when you finish service. Each part of your business needs to work together to ensure that a project goes smoothly. From easy quoting built to provide salespeople and your customers with accurate information at the right time to a complete view of project-related costs for materials, labor, services, and inventory items, Acumatica helps you stay in control of projects.

Understand How to Improve

With a single source of data and reports available anytime, anywhere and on any device, you not only can improve decision making skills, you can streamline your business.

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