Solutions for Multi-Channel Sales & Operational Efficiency
We focus on business impact.
There’s lots to juggle when it comes to the world of eCommerce. Things like new competition (from anywhere in the world), supplier issues, predicting inventory needs, streamlining order processing, efficiently managing customer returns and replacements, rising customer expectations, getting the job done with a remote workforce, and more. You also know there are some key areas to focus on because they are critical for on-going business growth and success. We help our customers achieve critical business area impact by implementing solutions that provide visibility across the organization, access to business data in one place, and thorough business intelligence and data analytics for informed decision-making.
We consult to help you drive growth.
Everything a business does relates back to profitability in one way or another. It’s the mother of all metrics and drives improvements in sales performance, customer retention, cost control, inventory optimization, order management, supply chain management, workforce productivity, and more.
Reviewing trends in profitability (company-wide, by profit center, product line, or individual product–as well as in comparison to industry benchmarks) can help your company understand the big picture in terms of business health. Comprehensive dashboards and performance reporting provide visibility and the ability to drill-down into the details you need.
How do your results compare with others in your industry? Is profitability increasing over time? What are the internal trends? Do you have product lines that are lagging behind? Is there too much inventory on hand? Are there product lines that are growing significantly?
Asking “Why?” for each of these questions can help you create a plan that targets opportunities for improvement. With that plan, you can begin to work on improving those areas and meeting or exceeding benchmarks.
Solving business challenges for owners. controllers. operations. sales. IT.
Enterprise Resource Planning software was built for the needs of the product-based business and has facilitated business processes for more than half a century. Though nearly every ERP solution provider today claims to offer some form of eCommerce functionality, not every product is created equal.
You may also find that each ERP provider has partners with little to no experience working with eCommerce. With few things as critical to your business as ERP, and eCommerce becoming an essential part of doing business today, you can’t afford to miss the mark on either.
At Kissinger Associates, we’ve worked with manufacturing and distribution businesses since our founding and have continued to deliver modern, connected ERP solutions that give executives and end users the right capabilities and the right information at the right time. Today, integrated and automated eCommerce solutions are a critical part of the mix for most of the businesses we work with.
We understand the challenges you face as a manufacturer or distributor using eCommerce to grow, and we specialize in customizing, implementing, and training users on two solutions built to handle your needs: Sage 100cloud and Acumatica. No matter where you are on your cloud journey, no matter your size, these two solutions are designed to meet you where you are and put you in a position to achieve your goals.
Support your decision-making and growth with modern eCommerce software.
Cloud ERP for Retail and eCommerce
Provide customers a multi-channel ordering experience while improving operating efficiency. Acumatica delivers a retail and eCommerce ERP software solution for small and mid-sized companies that improves the in-store experience and automates how online sales orders are taken and fulfilled. Designed with flexibility to accommodate the needs of a single location or multi-channel sellers, Acumatica Cloud ERP brings everything together in one integrated solution to improve the buying experience and encourage repeat customers.
Acumatica’s Retail-Commerce Edition delivers a centralized view of your business, where you get a real-time status of orders, inventory, shipments, and profitability by product and location. Acumatica Cloud ERP offers 24/7 access that supports work-from-anywhere scenarios for flexibility, efficiency, and continuity of operations. By delivering a complete view of your business across online sales, telesales, and retail sales operations, Acumatica helps you to optimize inventory, ordering, and profitability.
Hybrid ERP for the Modern eCommerce World
Sage has been trusted by discrete manufacturers and distributors for decades—with good reason. Delivering on their longstanding promise of accessible, innovative, and unified business operations, Sage 100cloud (formerly MAS 90/200) is a complete solution for small and medium companies that need to take control of accounting, inventory, distribution, production management, and more.
When Sage 100cloud is paired with Kissinger’s integrated solutions for eCommerce and EDI automation, your ERP system is connected to your eCommerce business activity so you have all the data you need, right at your fingertips.
Built to give you the control and in-house data management you want, this cloud-enabled product is built to integrate with a variety of cloud-based products. This hybrid solution will in turn provide you with the automation, visibility, and control you need—with the familiar interface that Sage is known for.