Get efficient and grow with Sage 100 eCommerce automation
Say goodbye to inefficient, disconnected systems and slow, error-prone manual data entry
Is your company plagued by eCommerce inefficiencies?
- Staff time consumed by manual, error-prone web order data entry
- Incorrect inventory quantities and prices on eCommerce site(s)
- Slow order fulfillment and customer frustration
- Excessive returns and replacements caused by incorrect shipments
- Too much manual work involved in merchandising your products
- Fielding numerous customer service calls about shipping status
- Invoicing delays lengthen the quote-to-cash cycle
- Buyers can't easily see their customer specific pricing or discounts, and can't pay online from invoice history
Sage 100 eCommerce integration connects your Sage 100 ERP system with eCommerce platforms like Shopify, BigCommerce, WooCommerce, and others, to eliminate inefficiencies and increase your profit and scalability.
Sage 100 eCommerce is a term used to describe the integration of a company’s online sales channels with their Sage 100 ERP system. Integrating eCommerce workflows with Sage 100 brings significant business benefits—in fact, the efficiencies and competitive advantages that come from creating an eCommerce integration strategy indicate the critical nature of ERP eCommerce integration for long-term competitive success.
While the eCommerce storefront(s) provide a place for customers to shop and place online orders, it’s the integration with the Sage ERP system that enables significant benefits, both for the customer and for the eCommerce merchant. With Sage 100 eCommerce integration, sellers can boost productivity, grow sales channels, and increase volume without fear of the bottlenecks of disparate systems and manual processes.
Why choose Sage 100 eCommerce?
INCREASE CUSTOMER SATISFACTION
Enhanced Customer Experience
Reduced Customer Service Calls
Faster Order Fulfillment
SKYROCKET BUSINESS GROWTH
Reduced Overhead
Simplified Merchandising
Faster Revenue Recognition
Benefits of Sage 100 eCommerce
Sage Integration Increases Customer Satisfaction
The benefits of automating the flow of eCommerce orders into Sage 100 are far-reaching. When orders placed through an eCommerce platform are automatically transferred into Sage 100, your company can meet customer expectations for quick fulfillment. Synchronizing inventory levels in Sage 100 with your eCommerce platform(s) automatically improves and simplifies inventory management and control, and gives customers access to accurate inventory levels when they are on your website and most interested in that information. Automation also increases order accuracy by eliminating the errors often introduced by manual data entry. Customers enjoy the convenience of automatic notification of order shipment and online shipment tracking. They get what they expected and your business experiences fewer returns and a reduction of customer service issues.
Sage Integration Supports Business Growth
Many businesses felt the need to bring eCommerce online during the early 2020’s if they hadn’t done so before. However, many have not been able to translate these new sales channels into sustainable business growth due to the strains placed on the organization by disconnected ERP and eCommerce systems that are now experiencing increasing order volume. Tax compliance systems are just one example: consider the benefits of automated tax compliance for eCommerce orders and the impact on eliminating the risk of tax rate and collection errors. Recognizing this need to automate and streamline Sage 100 eCommerce operations to support increased volume is critical for supporting business growth today and into the future. Sage 100 eCommerce integration is a key that unlocks the ability to maximize efficiency and scale your business without requiring additional resources.
Sage 100 Integration Means Money in the Door, Faster
This benefits section wouldn’t be complete without touching on the topic of payment speed. By enabling anytime, anywhere payment options, Sage 100 eCommerce automation solutions deliver faster payment cycles. Customers can pay immediately on the storefront when placing an order. If you use automation to make Sage 100 invoices available online, customers can pay them too. They can make these payments whenever it’s most convenient for them, at any time of the day or night. It all comes down to this truth: the convenience of Sage 100 eCommerce automation is a win-win for your customers and for you.
Power your Sage 100 eCommerce workflow with Web-Stor
Web-Stor: Sage 100 eCommerce, Simplified
Web-Stor is the SaaS-based, eCommerce integration solution built for Sage 100 by Kissinger Associates, the developer of EDI Advantage, the most flexible and feature-rich integrated EDI solution for Sage 100. Web-Stor streamlines B2B and B2C processes with real-time, bi-directional automation between your Sage 100 ERP system and popular eCommerce platforms. Scale your business while reducing fulfillment time and cost and improving customer experience.
Web-Stor checks all the boxes:
- Connects Sage 100 to popular, market-leading eCommerce platforms
- Supports multiple Sage 100 companies and warehouses, multi-currency, and multiple eCommerce platforms
- Ensures data accuracy with real-time synchronization
- Uses Sage 100 business rules for data integrity
- Dashboard provides stats, endpoint and connection monitoring, data loss protection, error reporting, and event notifications
- Developed and supported by US team specializing in Sage 100 integrations since 1989
Web-Stor Integrates Sage 100 ERP Software with eCommerce
B2B and/or B2C eCommerce ERP integration
Real-time, bi-directional eCommerce ERP integration
Unlimited transactions
24/7 sync integrity
Flexible and scalable ERP system for eCommerce
And works with popular applications including:
What's your situation?
Whether your business sells B2B, B2C, D2C, or a combination, you probably fall into one of these three categories:
- You want to do eCommerce but you don’t know where to start.
- You’re doing eCommerce already, but it’s not integrated with your ERP system.
- You’re doing eCommerce and it’s integrated, but you need to make changes because it’s not solving the problems you needed it to solve.
Wherever you are in your eCommerce journey, we can help you get started (or re-started) with Sage 100 eCommerce integration.
Let's talk Sage 100 eCommerce
How Sage 100 eCommerce works:
Common Data Flows to Integrate
eCommerce Orders and Order Tracking
A customer placing an order on an e Commerce website is the heart of the matter (and a key opportunity for impacting customer satisfaction with automation), so many businesses start their Sage 100 eCommerce automation journey with a focus on integrating the order processing workflow.
Order automation is typically a two-way, or bi-directional, integration:
Unlock Complete Order Visibility
In addition to the automation of web orders, some businesses want orders originating in the Sage 100 ERP system (either from telephone sales or in-person sales) to be available to customers on the website. For this reason, integration from Sage 100 to the eCommerce storefront may be used to display all of a customer’s invoice history on the website, so customers can browse through them, pay invoices, and potentially initiate re-orders.
Seamless Customer Data Flow: Empowering Your Sales Strategy
Customer information generally includes the customer’s name and contact data, shipping address, and billing address. The nature of your business will define the direction of customer data flow and how it is handled between your eCommerce and Sage 100 systems. B2C businesses may want to have the ability for guest users to place orders that integrate into a single Accounts Receivable customer in Sage 100. B2B businesses may need to have a 1:1 match, with customer information flowing in the other direction so that the correct Sage 100 customer account is identified on the eCommerce website before the order is placed.
No More Stock-Outs: Real-Time Inventory Syncing
The next place to look for big payoffs is the automation of inventory status information between the Sage 100 system and e Commerce website. Real-time synchronization of inventory levels from Sage 100 to the e Commerce website is essential for avoiding customer frustration due to lack of visibility of inventory levels or errors and delays associated with inaccurate inventory counts being presented on the website.
Inventory automation may require the ability to see inventory levels across multiple warehouses and 3PLs. Having an accurate picture of inventory availability and fulfillment statuses is critical for preventing stock-outs and procurement delays that result in lost revenue for your business.
Always Accurate: Automated Product Detail Updates
The details contained in Sage 100 about the inventory items you offer eCommerce shoppers may not change with great frequency, but having the ability to automatically push those details from the ERP system to the eCommerce system can save significant resources and help you ensure you’re providing accurate, up-to-date item information.
Precision Pricing: Every Customer, Every Time
Pricing integration can be tricky, because many businesses have negotiated pricing with specific customers. Pricing tiers, unique rules about pricing, or other factors can impact the pricing to be displayed in the eCommerce store for particular customers. The integration of pricing is usually more challenging in a B2B environment than it is for a B2C scenario, but with the right planning and proper preparation, you can make sure every site visitor sees the pricing you want them to see. Getting your customer specific pricing integration right has a lot to do with understanding how your customers will use the site and the process for registering customers on the site. This process, along with a clear understanding of the pricing rules in effect in Sage 100, will help you make sure your customers’ experience is positive.
Our Sage 100 eCommerce integration customers say:
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