Case Study | Pajunk Medical Systems
40+ Hours a Week of Manual GHX EDI Order Processing Eliminated withEDI Advantage Solution
Pajunk (pronounced “pah-yoonk”) is a renowned and innovative medical technology company that has been at the forefront of the healthcare industry for decades. Established in Germany in the early 1960s, Pajunk has grown to become a global leader in the development and manufacturing of medical devices, specifically focused on regional anesthesia, biopsy, and other minimally invasive procedures.With a strong commitment to precision, quality, and patient safety, Pajunk’s products are trusted by medical professionals worldwide.
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The Challenge: Modernize and Fully Automate an Outdated, Manual Order Process
The North American subsidiary, Pajunk Medical Systems L.P., had an order process that was outdated and entirely manual. Prior to their internal push for automation in 2021, the large majority of orders were received via email or fax and then printed out and manually entered into Sage 100 for processing.
With each order requiring an extensive amount of manual touchpoints, Pajunk’s IT team wanted a way to not only fully automate their order processing, but to also leverage a new opportunity that had been presented to them.
“While exploring possible automation solutions, we came across the Global Healthcare Exchange (GHX). This platform is where over 70% of hospitals in the US come to purchase the medical supplies they need. If we could integrate with GHX’s platform then we could receive direct transactions from their portal with all of these different hospitals rather than having to build an EDI relationship with them individually. The only problem, our Sage 100 was not EDI ready,” explains Insha Naqvi, Information Technology Manager, Pajunk USA.
With an immediate need to interface their Sage 100 system with the Boomi platform (already in use with Pajunk’s global partners) to automate the large volume of sales coming through GHX, Pajunk began their search for a trusted IT partner.
The Solution: EDI Advantage Integration for Sage 100
Pajunk went through several weeks of research searching for an affordable, easy-to-use EDI module for Sage 100 before partnering with Kissinger.
Due to Pajunk’s specific needs of wanting to automate all orders received from GHX through the Boomi platform into Sage 100, EDI Advantage was an optimal choice: it provided Pajunk with the flexibility they needed to meet any and all platform or trading partner requirements.
As a result, Kissinger implemented four maps as part of Pajunk’s solution:
In addition to hands-free EDI automation, the EDI Advantage solution afforded Pajunk the unique ability to capitalize on other key value adds, including:
- Flexibility in communications (different methods can be used for different partners)
- Integration with any trading partner and highly customizable Sage 100 integration features and options
- EDI data backed up automatically with Sage 100 data, making data storage and recovery seamless
- Expert, in-house, US-based development, implementation and support services
Results: Fully Automated, Fully Touchless Process
In today’s era where increased productivity can directly and significantly impact the bottom line, Pajunk has had great success with their turn-key EDI Advantage solution.
“With 30% of our orders coming through GHX, being able to fully automate all of these orders has had an incredible impact. We went from an extensive manual process to now having a fully touchless process. This has saved us at least 40 hours of work a week, freeing up our team to focus on other revenue-generating tasks,” adds Insha.
Now, Pajunk is looking to expand EDI integration with other facilities to maximize the EDI automation provided by EDI Advantage.
If your organization is looking for a turn-key Sage 100 EDI solution to fully automate GHX or other third party vendor orders, feel free to reach out to Kissinger Associates for a complimentary Strategy Call.
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