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Acumatica Cloud ERP

Customer Bill of Rights

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We support the Acumatica Customer Bill of Rights.

Kissinger is proud to be associated with a software vendor that believes customers deserve the best cloud ERP business application vendor practices. Acumatica created a Customer Bill of Rights in 2019 and we feel it’s important for you to know what you should expect as an Acumatica customer.

Acumatica customers have a right to:

  1. A readily comprehensible and not frequently modified SaaS end-user license agreement (EULA)

  2. A flexible, open platform for rapid integrations

  3. Consumption-based licensing that does not inhibit business growth

  4. Sustainable pricing with annual increases of no more than 3%

  5. ERP implementations without hidden fees

  6. Deployment flexibility

  7. Access to THEIR data, anytime

  8. Consistent, 24/7 customer service

  9. Local business expertise

  10. Dual layers of support

Learn more about Acumatica Editions

Acumatica General Business Edition

General Business Edition

One complete package to run your business: Financials, Project Accounting, CRM, and Reporting and BI.

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Distribution Edition

Determine real-time profitability by warehouse, product line, location, or business unit, while reducing costs across your entire supply and distribution chain.

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Manufacturing Edition

Integrate production planning, material purchasing and shop floor scheduling with customer management, sales orders, inventory, purchasing, and accounting for real-time coordination of multi-plant activities. Use phones and tablets to capture material issues, move transactions and labor with Acumatica’s mobile app and scanning.

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Construction Edition

Easily manage customers, finances—including job cost accounting—field and service teams in one complete solution. Increase visibility, team collaboration, and profitability on every project.

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Commerce Edition

Deliver a consistent customer experience across all your sales channels with full integration between your online, mobile, and in-store service.

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Kissinger Associates helps businesses reach their full potential with software solutions and consulting services that harness technology to empower employees, serve customers with excellence, and maximize profitability.

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